Terms of Service
Last updated: May 25, 2026
These Terms of Service (“Terms”) govern your access to and use of the AgencyLeads platform, including the website, web application, APIs, and any related services (collectively, the “Service”) provided by AgencyLeads (“AgencyLeads,” “we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms.
1. Eligibility & Account Registration
The Service is intended for use by businesses and professionals engaged in outbound sales, marketing, and lead generation. To create an account, you must be at least 18 years old and have the authority to bind your organization to these Terms. You agree to provide accurate, current, and complete information during registration and to keep your account information up to date.
You are responsible for safeguarding your account credentials and for all activity that occurs under your account. Notify us immediately at legal@agencyleads.com if you suspect unauthorized access.
2. The Service
AgencyLeads provides software that lets customers (a) source B2B contact and firmographic data from third-party providers such as CoreSignal, (b) verify and enrich email addresses through providers such as Findymail, Better Contact, and MillionVerifier, (c) send cold email sequences and manage replies through Smartlead.ai infrastructure, (d) generate AI-personalized content using Anthropic Claude, and (e) track outbound performance, replies, and pipeline outcomes.
We rely on third-party providers to deliver parts of the Service. Their availability, accuracy, and pricing can change. We will use commercially reasonable efforts to maintain the Service but make no guarantees of uninterrupted operation.
3. Acceptable Use
You agree NOT to use the Service to:
- Send unsolicited bulk email in violation of CAN-SPAM (US), CASL (Canada), PECR / GDPR (EU/UK), or any other applicable anti-spam law;
- Send messages on behalf of, or impersonating, anyone other than yourself or your organization;
- Send content that is fraudulent, defamatory, harassing, obscene, hateful, or otherwise unlawful;
- Send malware, phishing links, or content designed to deceive recipients into surrendering credentials, payment information, or other sensitive data;
- Bypass technical, security, or rate-limit controls of the Service or its underlying providers;
- Reverse engineer, decompile, scrape, or copy substantial portions of the Service;
- Use the Service to build a directly competing product;
- Upload contact data you do not have a lawful basis to process and contact under applicable data-protection law.
We may suspend or terminate accounts that violate this section without prior notice. If your sending behavior damages the deliverability reputation of our infrastructure or any underlying provider, we may permanently revoke access.
4. Customer Data & Data Protection
Lead and recipient data you upload, import, or generate through the Service (“Customer Data”) remains your property. You grant us a worldwide, royalty-free, non-exclusive license to host, copy, transmit, display, and process Customer Data solely to provide and improve the Service.
Where personal data of EU/UK data subjects is processed, our Data Processing Agreement applies and forms part of these Terms. You represent and warrant that you have a lawful basis to upload such data and to direct us to process it.
5. Fees & Billing
Paid plans are billed through our payment processor (currently Whop). Fees, plan structures, and credit amounts are described on our pricing page or in your specific order form. Unless stated otherwise:
- Subscriptions renew automatically at the end of each billing period until cancelled.
- Cancellation takes effect at the end of the current billing period; we do not pro-rate refunds for unused time.
- Search/collect/send credits expire at the end of the billing period unless your plan states otherwise.
- Taxes (VAT, sales tax) are your responsibility where applicable; quoted prices are exclusive of taxes.
- If a payment fails, we may suspend the Service until the balance is paid. We may charge reasonable fees for chargebacks.
6. Intellectual Property
The Service, including all software, design, copy, AI prompts, models we own, and trademarks, is and remains the property of AgencyLeads and its licensors. Nothing in these Terms transfers any ownership rights to you.
Feedback you give us about the Service (bug reports, feature suggestions) may be used without restriction and without compensation.
7. Third-Party Services
The Service integrates with third-party platforms including, but not limited to, Google (Gmail/OAuth), Smartlead.ai, CoreSignal, Findymail, Better Contact, MillionVerifier, Anthropic, Whop, Vercel, and Supabase. Your use of these third-party services is governed by their respective terms. We are not responsible for outages, errors, or changes in those third-party services.
8. Confidentiality
Each party agrees to keep the other party's non-public business information confidential and to use it only to perform under these Terms. This obligation survives termination for two (2) years.
9. Warranties & Disclaimers
The Service is provided “as is” and “as available.” To the maximum extent permitted by law, AgencyLeads disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be error-free, that AI-generated content will be accurate, or that underlying data providers will return correct information.
10. Limitation of Liability
To the maximum extent permitted by law, AgencyLeads' total aggregate liability arising out of or relating to these Terms or the Service shall not exceed the fees you paid to us in the twelve (12) months preceding the event giving rise to the claim. In no event shall AgencyLeads be liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, lost data, or business interruption, even if advised of the possibility of such damages.
11. Indemnification
You agree to indemnify and hold AgencyLeads harmless from any claim, loss, or expense (including reasonable attorneys' fees) arising from (a) your violation of these Terms, (b) your Customer Data, (c) your use of the Service in violation of applicable law, or (d) emails you send through the Service.
12. Termination
You may close your account at any time from the settings page. We may suspend or terminate your access immediately if you materially breach these Terms or if your account becomes a threat to the security or deliverability of the Service. On termination, we may delete Customer Data after a reasonable retention window described in our Privacy Policy.
13. Changes to These Terms
We may update these Terms from time to time. Material changes will be announced via email or in-app notice at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.
14. Governing Law & Disputes
These Terms are governed by the laws of [JURISDICTION TO BE CONFIRMED] without regard to its conflict-of-laws principles. Any dispute that cannot be resolved informally shall be submitted to the courts of [VENUE TO BE CONFIRMED].
15. Contact
AgencyLeads
[REGISTERED COMPANY NAME / ADDRESS TO BE FILLED IN]
Legal: legal@agencyleads.com
Support: support@agencyleads.com